- Lisbon, Portugal
- 9 May 2021
My name is Sofia!
I am 38 years old and I come from Portugal.
When I was 24, I had an amazing opportunity that became the story of my life, leading me to travel the world, to live and to work in different Countries.
During this journey, I started to realize what is my true nature.
Among other things, I understood that what makes me happy is to see others happy, smiling, striving, enjoying life and to be able to contribute to that.
That is the reason why I have been building my Career in Aviation, Tourism and working in Health Care.
It has always been my wish to come back to Private Aviation to continue my Career in this Sector, so recently I invested on a training specially designed for VIP Cabin Crew & Costumer Service Excellence with Training Solutions.
Through the years, I have been developing skills, knowledge and wisdom that I strongly believe are in line with your vision, values and mission.
I want to be surrounded by the best, so I can become the best version of myself and continue to be connected with the world and its evolution.
Note: Full Resume and Reference Letters available.
Education
Private Jet Specific Standard Operating Procedures
Cleaning of a Private Jet and Covid-19 Sanitation Guidelines
Service Protocol
Cultural and Religious Differences and Clients Expectations
In-flight Child Care Excellence
Experience
Provide a safe environment for Guests onboard through safe work practice
Perform onboard Outstanding Customer Service in accordance to company service procedures and
standards to exceed Costumer expectations
Maintaining integrity, confidentiality and professionalism at all times
In-flight Child Care Excellence
Provide help to guests with special needs (disabled persons, elders)
Catering planning and ordering
Monitor, manage and keep the cabin secure at all times
Greet and Communicate with Customers
Guide and assist for safety and comfort of passengers
Prepare and serve drinks and food
Assist passengers and cabin crew during emergency situations