Ascalix Veras

VVIP Flight Attendant
  • Santiago  (Santiago), Dominican Republic
  • 25 March 2023

Corporate Flight Attendant, with extensive experience in private aviation. Bilingual, hospitality and silver service trained, Unrestricted European passport holder.

Friendly and driven individual with lots of energy, uninterrupted 7+ years of experience as a crew member (Emirates & Qatar Airways) and VVIP flight attendant (LearJet 60X, Challenger 605, Gulfstream G550, Legacy 500, and BBJ 737).
I am very flexible, self-motivated, professional with interpersonal skills, passionate about my duties, and a valuable team member with years of experience in Private Aviation. I offer you a high standard of consistent service.
Specifically, I am highly skilled in:
  • Excellent oral and written communication skills.
  • Providing top-notch customer service.
  • Good organizational sense and time management.
  • Flexibility.
  • Attention to detail.
  • Discretion.
Furthermore, I possess a trustworthy and positive personality. A friendly nature, customer service-oriented approach.
E-mail
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Phone Number
Locked
Nationality
  • Dominican
Willing to relocate ?
Yes
Which area would you like to work ?
  • North America
  • South America
  • Europe
  • Middle East
What kind of contract are you looking for ?
  • Permanent
  • Commuting
  • Freelance

Education

Master in Commercial Management & Marketing @ ENEB - Escuela de Negocios Europea de Barcelona
Dec 2021 — Current
MBA @ ENEB - Escuela de Negocios Europea de Barcelona
Dec 2021 — Current
Bachelors in International Marketing @ UNIR - Universidad Internac onal de La Rioja
Sep 2014 — Oct 2017

Experience

Freelance Corporate Flight Attendant @ Freelance for different companies
Sep 2017 — Current

● Dedicated personalized attention to individual needs, of UHNWI including Saudi and Emirati Royal Family Members, resulting in 95% positive feedback
● Concentrated on passenger safety onboard different planes, including Challenger 605, Gulfstream G550, Legacy 500 y BBJ 737.

Corporate Flight Attendant & Personal Assistant @ IJM MENA
Sep 2016 — Sep 2017

● Lead the service and catering for the private family plane, resulting in a 20% food waste reduction, saving USD 10K per year.
● Overhauled the list of key needs and daily requirements to provide 360 services.
● Coordinated and managed the travel agenda, lodging, gastronomic routes, and general services for the family.
● Managed the mansions at the family properties in 4 different locations across Europe, America, and Middle East.
● Outperformed coordination and execution of 3 special events at the main mansion of the family.

Flight Attendant Business Cabin @ Qatar Airways
Jul 2013 — Sep 2016

● Supervised crew in the economy cabin on board small aircraft, and successfully handled food and beverage storage for the return flight.
● Deescalated 90% of conflicts without involving the cabin senior regarding safety noncompliance, food and beverage shortage, and noise level.
● Assisted in 3 (three) major medical emergencies within 3 haul long flights.
● Collaborated with the Service Director, during 1 (one) emergency approach, and with composure, comforted and guide the passengers and crew in the economy cabin.
● Provided a detailed oriented culinary service to high-profile guests including celebrities, politicians, and diplomatic staff, resulting in getting 5+ positive written reviews.

Cabin Crew @ Emirates Airline
Apr 2011 — Aug 2012

● Provided a detail-oriented culinary service on long and medium haul flights on regional and international routes, accumulating more than 100 flight hours per month.
● Inspected emergency equipment and foreign objects in the cabin, 1 hour before takeoff.
● Executed public announcements in both English and Spanish in required destinations.

Waitress, Bartender & Hostess @ W Hotel Barcelona
Sep 2010 — Sep 2011

● Maintained a positive, guest-first attitude to exceed customer satisfaction, as part of the W Hotel opening team.
● Cultivated a collaborative, team-oriented environment among staff while maintaining Marriott service standards 100%.
● Memorized over 30+ menu items, and exceeded sales targets of premium bottles, resulting in being awarded best seller of bottles for consecutive months.
● Suggested premium table service to customers, increasing revenue by 20%.
● Prepared drinks according to hotel standards.

Food And Beverage Supervisor @ Hotel Expo Barcelona
Jul 2007 — Jul 2008

● Collaborated with F&B senior supervisor to manage schedules, and communication through 3 shifts, reducing staff stress and turnover by 15%.
● Supervised staff work, giving instructions for improvement and proving constructive feedback as needed, resulting in positive feedback from F&B Director.
● Managed closing procedures for 5 points of sales.
● Collaborated with the team responsible for forecasting, planning, and managing all F&B outlets.

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