- Samut Prakan, Thailand
- 23 March 2022
Snapshots of some of my skills are:
-Extensive experience on a wide variety of private aircraft, with a wealth of experience in aviation, catering to an array of high net worth individuals VVIP, politicians and celebrities.
-Confidence in delivering a safe and comfortable bespoke service to my guest, whilst respecting their need for privacy and comfort.
-A strong work ethic, professionalism and cabin management skills, which enables me to efficiently carry out my duties in an organized and methodical way.
-Comfortable working independently or as a part of a team where I can communicate effectively with my colleagues and company management at all levels.
-Willingness to relocate worldwide for the right position.
Education
The degree of Bachelor of Fine Arts, Second Class Honors, Performing Art -Acting and Directing Field of Study.
Experience
-Highly Professional able to maintain confidentiality of VIPS.
-Well trained for the safety procedures on board and First aid in-flight.
-Excellent knowledge of international catering.
-Exceptional organization skills, flexibility and creativeness.
-Excellent knowledge of VIP operations and protocol.
-Awareness of the cabin arrangement and aircraft handling on the ground worldwide.
-Aircraft trained on: Gulfstream G650
-Managed and organized daily restaurant operations and provided a high quality experience to customers.
-Recruited, trained and supervised staff.
Agreed and managed budgets & planned menus.
-Ensured compliance with licensing, hygiene and health and safety legislation/guidelines.
-Promoted and marketed the business.
Oversaw stock levels and ordered supplies.
-Handled customer enquiries and complaints.
-Took reservations, greeted and advised customers.
-Problem solved.
-Prepared and presented staffing/sales reports, keeping statistical and financial records
-Assessed and improved profitability by setting targets.
-Handled administration and paperwork.
-Liaised with customers, employees, suppliers, licensing authorities and sales representatives.
-Provided customized service to private aircraft owner, family and guests.
-Attained specialty items in addition to cabin and galley pre-flight preparation, aircraft catering, and food preparation.
-Ensured medical equipment compliance, maintain aircraft inventory and supplies, and liaison with cockpit regarding any issues or situations including those safety-related.
-Satisfied experience and knowledge in aviation, partner relationships, and respectfulness of team crew.
-Experience with clientele of leading businessmen to well-known personalities, personalizing first class service.
-Made arrangements for flights; cooperation with handling service and catering service.
-Aircraft trained on: BBJ
-Represent the company and providing service to numerous foreign delegates and VIP passengers on specific flights.
-Delivering high standard of customer service mainly in Business Class.
-Ensure safety and welfare of guests on board.
-Communicate effectively at all times with flight deck, colleagues - practice good CRM and ensure necessary information is relayed and understood amongst the team members.
-Maintain excellent grooming/presentation as a corporate representative and a member of the team setting an example.
-Offer highest quality service possible by performing my duties in a professional manner and accommodating guest needs and satisfaction.
-Ensure aircraft is clean and desirable for guests use as well as catering is correct in terms of numbers and menu choice selected and loaded.
-Conduct service/serve food and drinks according to company inspired service standards. Operate well under pressure - time, space, resources constraints etc. -flexibility, problem solving and improvising at times but always in alignment with the company standards.
-Aircraft trained on: Airbus 319/320 ATR 72-600, ATR 72-500