Joanna Kwong

Senior Flight Attendant & Safety Coordinator, Customer Service Expert in Aviation
  • Tranent, United Kingdom
  • 17 July 2024

I have served as Corporate Flight Attendant for the past 13 years and worked in commercial airlines for 16 years.  To-date, I have had a vast experience working aboard nine different aircraft types with three different manufacturers (Boeing, Airbus and Gulfstream).  I am well-versed with communications between management staff, crew and owners.  I am proficient on all matters related to inflight and outport safety protocols. I am also comfortable with the demands of differing sector lengths, navigating the unique challenges presented by global destinations and local handling nuances.

E-mail
Locked
Phone Number
Locked
Nationality
  • Hong Konger
Willing to relocate ?
Yes
Which area would you like to work ?
  • North America
  • South America
  • Europe
  • Africa
  • Middle East
  • Asia
  • Oceania
What kind of contract are you looking for ?
  • Permanent

Education

High Dipploma @ St. Catherine School for Girls, Kwun Tong
Sep 1986 — Jun 1995

Subject: Art

Experience

Executive Flight Attendant @ Jet Aviation Business Jet Hong Kong Ltd
Mar 2012 — Jun 2023

For the past eleven years, I have worked as the Lead Flight Attendant for a designated owner account, overseeing the operations of three aircraft. My responsibilities included maintaining a comprehensive understanding of First Aid protocols to ensure the safety of all passengers during flights. Additionally, I provided training and management to the team of Flight Attendants, covering areas such as inflight safety, food and beverage service, and recording passenger preferences to deliver a superior level of service.
Furthermore, I played a crucial role in configuring the cabin interiors of three newly acquired aircraft, namely the G550, G650, and G700. I provided valuable insights on the selection of optional safety and service equipment that best suited the account's requirements. Additionally, I took charge of setting up these aircraft cabins for service entry, ensuring they were fully equipped and ready for operation. Over the years, I represented the owners by showcasing three of their aircraft, the G450
and G550, to potential buyers. I received positive feedback from both salesmen and purchasing agents, who expressed surprise at the immaculate condition of our aircraft cabins, despite their age of seven years or older at the time of sale.

Contact Candidate

Login or purchase this resume contact details.
Purchase