- Kharkov, Ukraine
- 3 May 2020
Iryna Lizenko
Mobile: +38-050-277-90-86;
E-mail: mishelin@ukr.net;
Date of birth: 18.12.1978;
Nationality: Ukrainian;
Marital status: single;
Education: 1997-2002
Kharkov Karazin National University
Department: Financial Accounting
Qualification: economist;
Languages skills: English – fluent
Ukrainian – fluent
Russian – fluent;
Height: 168 cm;
Weight: 55 kg.
WORK EXPERIENCE:
11.2019 till now
Skyup Airlines, Kiev, Ukraine
Job position: Flight attendant.
08.2017 – 10.2019
LLC «ART - CONSULTING» company
Job position: Office manager
Responsibilities:
- planning, organizing and attending meetings;
- organizing travel and preparing complex travel itineraries;
- assistance in preparation of documents for obtaining a visa;
- translating documents and simultaneous interpreting;
- planning and organizing events;
- typing documents;
- sourcing and ordering stationery and office equipment.
02.2017 – 08.2017
«Waverley» IT company
Job position: Office manager
Responsibilities:
- planning, organizing and attending meetings;
- organizing travel and preparing complex travel itineraries;- assistance in preparation of documents for obtaining a visa;
- translating documents and simultaneous interpreting;
- planning and organizing events;
- conducting research;
- drafting communications on boss behalf;
- preparing presentations;
- managing and reviewing filing and office systems;
- typing documents;
- sourcing and ordering stationery and office equipment;
- managing projects;
- calculation the budget.
06.2016 – 10.2016
«Huawei Ukraine»
Job position: project manager assistant
Responsibilities:
- ensure technical support for engineers;
- preparing technical documentations;
- driver’s control, fuel usage consumption;
- attendance control;
- planning, organizing and attending meetings;
- organizing travel and preparing complex travel itineraries;
- translating documents and simultaneous interpreting;
- planning and organizing events;
- conducting research;
- drafting communications on boss behalf;
- managing and reviewing filing and office systems;
- typing documents;
- sourcing and ordering stationery and office equipment;
- calculation the budget.
04.2015 – 06.2016
Call Center
Job position: personal assistant of the head
Responsibilities:
- interviewing candidates before hiring;
- ensuring technical support of operations;
- searching, communication and negotiations with suppliers;
- building and supporting social networks;
- attendance control;
- planning, organizing and attending meetings;
- organizing travel and preparing complex travel itineraries;
- translating documents and simultaneous interpreting;
- planning and organizing events;
- conducting research;
- drafting communications on boss behalf;
- managing and reviewing filing and office systems;
- typing documents;
- sourcing and ordering stationery and office equipment.
04.2010 – 03.2013
Shop «Business accessories»
Job position: shop assistant
Responsibilities:
- provide assistance to shop managers and organizers;
- perform shop assistance duties in maintaining and running;
- perform opening and closing of shop on time;
- display merchandize and products in a well-organized manner;
- assist customers in locating the products and merchandize they need;
- assist inventory control manager in organizing and maintaining merchandize;
- assist customers in obtaining and paying off their bills at the counter;
- ensure compliance of established standards and procedures of shop management.
18.04.08 – 27.08.08
Wind Rose Airline, Kiev, Ukraine
Job position: Flight Attendant (aircraft type Boeing 737)
Responsibilities:
- attending a pre-flight briefing;
- carrying out pre-flight duties, including checking the safety equipment and
security checks, ensuring the aircraft is clean and tidy and that the information in
the seat pockets is up to date and that all meals, drinks and stock are on board;
- welcome passengers on board and directing them to their seats;
- informing passengers of the aircraft safety procedures;
- check all seat belts and galleys are secure prior to take-off;
- making announcements on behalf of the pilot and answering questions during the flight;
- serving meals and refreshments;
- selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
- reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
- giving first aid where necessary;
- ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board;
- completing paperwork, including writing a flight report.
04.06.07 - 17.04.08
Aerosvit Airline, Kiev, Ukraine
Job position: Flight Attendant (aircraft type Boeing 737).
01.10.04 - 20.04.07
Aeromost Airline, Kharkov, Ukraine
Job position: VIP Flight Attendant (aircraft type AN-140).
09.12.2003-30.09.2004
Tehnogres Ltd
Job position: shop assistant
Responsibilities:
- provide assistance to shop managers and organizers;
- perform shop assistance duties in maintaining and running;
- perform opening and closing of shop on time;
- display merchandize and products in a well-organized manner;
- assist customers in locating the products and merchandize they need;
- assist inventory control manager in organizing and maintaining merchandize;
- assist customers in obtaining and paying off their bills at the counter;
- ensure compliance of established standards and procedures of shop management.
17.01.2002-01.12.2003
Center for Children and Youth
Job position: secretary
Responsibilities:
- answering calls, taking messages and handling correspondence;
- maintaining diaries and arranging appointments;
- typing, preparing and collating reports;
- organizing and servicing meetings (producing agendas and taking minutes);
- managing databases;
- prioritizing workloads;
- implementing new procedures and administrative systems;
- liaising with relevant organizations and clients;
- coordinating mail-shots and similar publicity tasks;
- logging or processing bills or expenses;
- managing reception and meeting and greeting clients.
29.05.1997-03.01.1999
McDonald’s Ukraine Ltd
Job position: Instructor Training
Responsibilities:
- follows the people positioning guide and organizes and directs crew members on
all stations to ensure a smooth and efficient operation;
- helps to refine operational abilities of crew members, by use of “on the job training” techniques and by corrective coaching;
- actively engages and motivates staff day to day through the use of basic people practices, reward and recognition;
- helps crew members to become competent in all areas by completing SOCs as required and or supporting the crew trainers to do so, day to day;
- completes Crew Trainer SOCs. Supports the Training Manager in the delivery of the store training grade;
- assists as required in the delivery of crew performance reviews. Participates in crew training classes as required;
- participates in the orientation and initial training of Crew Members as required.
Education
Kharkov Karazin National University
Department: Financial Accounting
Qualification: economist;
Experience
- attending a pre-flight briefing;
- carrying out pre-flight duties, including checking the safety equipment and
security checks, ensuring the aircraft is clean and tidy and that the information in
the seat pockets is up to date and that all meals, drinks and stock are on board;
- welcome passengers on board and directing them to their seats;
- informing passengers of the aircraft safety procedures;
- check all seat belts and galleys are secure prior to take-off;
- making announcements on behalf of the pilot and answering questions during the flight;
- serving meals and refreshments;
- selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
- reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
- giving first aid where necessary;
- ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board;
- completing paperwork, including writing a flight report.
- attending a pre-flight briefing;
- carrying out pre-flight duties, including checking the safety equipment and
security checks, ensuring the aircraft is clean and tidy and that the information in
the seat pockets is up to date and that all meals, drinks and stock are on board;
- welcome passengers on board and directing them to their seats;
- informing passengers of the aircraft safety procedures;
- check all seat belts and galleys are secure prior to take-off;
- making announcements on behalf of the pilot and answering questions during the flight;
- serving meals and refreshments;
- selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
- reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
- giving first aid where necessary;
- ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board;
- completing paperwork, including writing a flight report.
- attending a pre-flight briefing;
- carrying out pre-flight duties, including checking the safety equipment and
security checks, ensuring the aircraft is clean and tidy and that the information in
the seat pockets is up to date and that all meals, drinks and stock are on board;
- welcome passengers on board and directing them to their seats;
- informing passengers of the aircraft safety procedures;
- check all seat belts and galleys are secure prior to take-off;
- making announcements on behalf of the pilot and answering questions during the flight;
- serving meals and refreshments;
- selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
- reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
- giving first aid where necessary;
- ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board;
- completing paperwork, including writing a flight report.
- attending a pre-flight briefing;
- carrying out pre-flight duties, including checking the safety equipment and
security checks, ensuring the aircraft is clean and tidy and that the information in
the seat pockets is up to date and that all meals, drinks and stock are on board;
- welcome passengers on board and directing them to their seats;
- informing passengers of the aircraft safety procedures;
- check all seat belts and galleys are secure prior to take-off;
- making announcements on behalf of the pilot and answering questions during the flight;
- serving meals and refreshments;
- selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
- reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
- giving first aid where necessary;
- ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board;
- completing paperwork, including writing a flight report.