- Kyiv, Ukraine
- 8 April 2024
Overall experience in customer service: 5+ years.
Combining my passion for aviation with a dedication to impeccable service, I'vethrived as a flight attendant at Etihad Airways and SkyUp Airlines. With a focus on aircraft security and seamless passenger experiences, I bring expertise in ensuring top-notch service. Fluent in English, Ukrainian and Russian, I'm committed to creating unforgettable journeys for guests.
Education
Obtained Bachelor's degree at English translation
Experience
Ensure the safety, security, and comfort of high-profile passengers aboard luxury flights, consistently delivering exceptional service.
Coordinate seamlessly with cockpit crew to maintain open communication and facilitate a smooth and seamless flight experience.
Tailor the onboard experience to the unique preferences of VIP passengers (celebrities, executives) ensuring their comfort and satisfaction through personalized service and attention to detail.
Ensure the safety and security of passengers by adhering to all safety protocols and procedures during flights.
Provide exceptional customer service to passengers, including assisting with boarding, meal service, and addressing any inquiries or concerns.
Maintain a clean and organized cabin environment throughout the duration of the flight.
Demonstrate proficiency in emergency procedures.
Collaborate with fellow crew members to ensure a smooth and enjoyable travel experience for all passengers.